Not sure who gave positive reviews of this business and their products but I'm guessing it was family & friends of the owners. Ordered a size 14 of the Genie jeans, for a special event. I was genuinely excited when they arrived, only for this to turn rapidly into gross disappointment. I couldn't even attempt to get the zipper done up! I am normally a 12-14 pant, so never expected they would be too small. Ordering a 14 was done so that they definitely WOULD fit. Time was getting tight, with my special event fast approaching. I contacted them and days later had to send a second enquiry due to no response. I later received a response saying they're in the cyclone zone so shipping delays were happening. I thought to save time, I would reorder a size bigger (a 16 - a first for me, ever!) on their site and that would hopefully get them here in time for my event, so I did that and advised them via email, asking if, due to the circumstances they could offer a refund. They later responded saying they do not do refunds, only exchange. I told them I had ordered a second pair because of shipping delays and asked if, surely, they could refund the 14's due to the shipping delays, as an act of good faith. No response ever received. Oh well, I thought - even though there is nothing else on their site I actually like, I was resigned to having to get a replacement under exchange, regardless, which irked me as these items are Expensive. You would be much better off buying a reputable brand. Then this morning I received the size 16 jeans, went to try them on - they're no better than the 14's! So I've now gone from a 12/14 to potentially a size 18? This company is a joke. I'm now stuck with two crap pairs of expensive jeans that can't be refunded. I will now miss the deadline for my event and will have to buy something elsewhere from a GOOD business, unlike this one. The quality of these jeans and the extremely poor customer service are NOT WORTH IT. Do yourself a favour and buy from anywhere else. The design looks good on their website but the items themselves are useless and grossly mis-sized. Angry doesn't even come close.
I have been buying from this store since almost day 1. Excellent quality and design. Sizing is spot on - use the measurements to ensure correct sizing. Love them.
I am in love with these pants so flattering and fun to wear ❣️
These jeans are my absolute favs! Please never stop creating these beauties!! I always get sooo many compliments on my Genies. Super comfy, stylish and shine alongside at least another 5 pairs of my Tacoola jeans and overalls. So perfect!
Absolutely comfy and stylish just what l was after l am a size 12 and got a 34 fitted well. I am only 154cm but they still sat at a good length too. Love all my tacoola purchases xx