S H I P P I N G & D E L I V E R Y
- Shipping days - Monday, Tuesday, Wednesday & Friday
- All orders are dispatched before 12pm via Australia Post e-Parcel or DHL.
- Please note that any orders placed after 11am will be dispatched the following business day.
- During sale periods, please allow an additional 2 business days for orders to be dispatched.
- Purchases made on weekends and public holidays will be processed on the following business day.
T R A N S I T T I M E S
- Australian Metro Express: 1-2 business days
- Australia Rural Express including WA & NT: 2-3 business days
- Australia Standard Metro Post: 3-5 business days
- Australia Standard Rural including WA & NT: 4-7 business days
I N T E R N A T I O N A L S H I P P I N G
- DHL Express: 3-7 business days
- DHL Standard: 7-21 business days
S H I P P I N G I N F O R M A T I O N
- Note that all product prices indicated and payments made on this site are in Australian Dollar currency.
- Customers are responsible for their countries taxes and import duties. This is determined by each country and Tacoola has no control over these costs.
- All parcels require a signature on delivery. If you are not there to sign for your parcel, Australia Post will issue a collection slip for you to locate your parcel at the closest Post Office.
- A tracking number will be sent to you upon dispatch so that you can track the delivery of your goods.
- A tracking number will be sent to you upon shipment of the item so that you can track the delivery of your goods.
- If your desired shipping Country is not listed above, please contact firstname.lastname@example.org to discuss alternate shipping options.
- Please note that international orders cannot be sent to a Military PO Box address.