Refunds & Returns


Tacoola wants our customers to be satisfied with their purchases and are happy to offer an exchange for a different size or style on all full priced items for store credit only provided that:

  • Items are returned within 7 days of purchase 
  • All items must be in original condition, including the original packaging 
  • Tags and hygiene stickers must remain in place and will not be accepted if removed
  • No damage torn on our vintage denim distressing while trying on
  • The item was not purchased as a sample
  • Return shipping costs are covered by the customer 

*** Please note that sale items are strictly non-refundable. However, we do offer exchanges for items that are the incorrect size, provided that stock is available. ***

**Sample items cannot be returned or exchanged unless the item is faulty**

** Credit Codes given are valid for 6 months **